Dewa123 values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
This Privacy Policy describes the data protection practices of dewa123 and complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to handling your information responsibly and transparently.
Dewa123 is a digital entertainment platform providing online gaming, wagering, and live casino services to eligible users. In delivering these services, we collect and process personal information from our members.
This Privacy Policy ("Policy") describes how we collect, use, disclose, transfer, and store your information. It also explains the rights you have regarding your personal data and how to exercise those rights.
By using the dewa123 platform, registering an account, or interacting with any of our services, you consent to the collection and use of your information as described in this Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
dewa123 has never sold your personal data to third parties for marketing purposes. Your data is yours — we only use it for the purposes stated in this Policy.
The types of information we collect depend on your interactions with the dewa123 platform. Generally, we collect the following categories of information:
| Data Category | Example | How It's Collected |
|---|---|---|
| Identity | Name, IC, date of birth | Registration / KYC |
| Contact | Email, phone | Registration |
| Financial | Bank account number, transaction records | Deposit / Withdrawal |
| Technical | IP address, device type, browser | Automatic |
| Usage | Games played, active time | Automatic |
| Communications | Chat records, complaints | Support Interactions |
Dewa123 uses the information collected for the following legitimate and necessary purposes:
All data processing is carried out on a valid legal basis — whether your consent, contractual necessity, legal obligation, or the legitimate interests of dewa123 that do not override your own.
Dewa123 does not sell or rent your personal data to third parties. However, we may share information in limited circumstances as follows:
We work with carefully selected third-party service providers to help operate the platform — including payment processors, gaming software providers, KYC service providers, and cloud infrastructure. All third parties are contractually bound to handle your data in accordance with the security standards set by dewa123.
Dewa123 may be required to disclose your information to government authorities, law enforcement agencies, or regulatory bodies when mandated by law, court order, or a legitimate official investigation.
We may share information as necessary to protect the rights, property, or safety of dewa123, its members, or the public — particularly in cases of suspected fraud or credible security threats.
In all sharing scenarios, we ensure only the minimum necessary information is shared, and all data recipients are bound by strict confidentiality and security obligations.
Dewa123 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Policy. After an account is closed, we retain certain records for the period required by applicable legal and regulatory obligations — typically between 5 and 7 years — before data is securely disposed of.
Dewa123 implements multiple layers of technical protection to keep your data secure:
In the event of a data security breach affecting your personal information, dewa123 will notify you and the relevant authorities within the timeframe required by law, and take immediate remedial action.
Dewa123 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the dewa123 platform.
As a dewa123 member and data subject under applicable data protection laws, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days.
You have the right to request correction of inaccurate or incomplete data through your account settings or by contacting our support team.
You may request deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you have the right to request that we restrict the processing of your personal data while an issue is being resolved.
To exercise any of the rights above, contact our data protection team at [email protected] stating the right you wish to exercise and the required identity verification details.
The dewa123 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
Should we discover that personal data of a minor has been collected without our knowledge, we will promptly take steps to delete that information and close the account in question. Parents or guardians who find that their child has registered on our platform should contact the dewa123 support team immediately.
The dewa123 platform may contain links to websites of our software providers or service partners. Once you leave dewa123 via those links, this Privacy Policy no longer applies.
We are not responsible for the privacy practices of third-party websites and encourage you to read the privacy policy of every website you visit. dewa123 only chooses to work with service providers that uphold high privacy and security standards.
In operating our platform, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs primarily when we use cloud infrastructure providers or third-party services that operate from multiple global locations.
Dewa123 ensures that all cross-border data transfers are carried out with adequate safeguards in place, including data processing agreements that comply with recognized data protection standards. We only transfer data to countries or organizations that provide a level of data protection equivalent to or higher than that required under Malaysian law.
Dewa123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, regulatory requirements, or other operational reasons. Each time this Policy is updated, the "Last Updated" date at the top of the document will be revised.
For significant amendments — particularly those involving new data uses that may affect your rights — we will provide advance notice via email or a prominent notification on the platform. Continued use of dewa123 after any amendment is published will be considered your acceptance of the updated Policy.
We recommend bookmarking this page and reviewing it regularly to stay informed about how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the dewa123 Data Protection Officer:
You may also refer to the FAQ us for answers to frequently asked questions about privacy and data security on the dewa123 platform.
Privacy at dewa123 is more than just a document — it is a daily practice embedded at every level of our platform.
Every piece of data that travels between your device and dewa123 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide.
Only authorised staff with specific job requirements may access member data. All access is logged and audited regularly to detect any improper use.
Dewa123 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations, giving you full rights over your personal data.
The dewa123 security team conducts regular internal and external security audits to identify and address any potential vulnerabilities before they can be exploited.
Dewa123 practices data minimization — we only collect information that is strictly necessary for the stated purposes. No excessive or unnecessary data collection takes place.
Dewa123 has never sold and will never sell your personal data to third parties for marketing or commercial purposes. Your data belongs entirely to you.
Now you know how dewa123 protects your privacy. Register an account and start enjoying a safe, fair, and fun gaming experience today.
For adults (18+) only. Your data is protected under Malaysia's PDPA. Terms & Conditions in effect.